Content policy
- Content we include
- Content we don't include
- Reliability of content
- Verifying information
- Altering content
- Questions or comments about this policy
Content we include
We include the following types of content on CLEONet:
Content that relates to the legal rights of low-income and disadvantaged communities.top of pageEven if content is primarily about a social issue, such as affordable housing, we may include it if it explains how a law or regulatory system works, what people's legal rights are, or what to do if a right is denied.
Content that has an Ontario focus or is relevant to an Ontario audience.We may include materials produced by organizations in other provinces if they have information about federal laws.
Content produced primarily by community organizations and legal clinics.We may include content from private organizations and individuals, such as private bar lawyers, if the resource or event is free or low cost and is not just promoting commercial activities.
We include some government resources, particularly when there is little or no content on a topic from community organizations or legal clinics.
Content that is concise and accessible.We give priority to content that is concise, complete, presented in clear language, accessible to a wide audience, and inclusive.
Content that is free or low cost.We give priority to resources and events that are free or low cost.
Information related to law reform campaignsWe include content about law reform campaigns and community meetings dealing with law reform and social issues if they are non-partisan and affiliated with a community organization serving low-income and disadvantaged communities.
Content we don't include
We may decide to reject or accept content that does not meet our Content policy. If someone submits or posts content that is not appropriate, CLEONet staff will contact the person by e-mail and explain why the content cannot be included on the site.
We don't include the following types of content on CLEONet:
Content that is selling a product.top of pageWe include content from companies selling products only if no other information is available. For example, a private company might produce the only plain-language resource available on a certain legal topic.
We will not include content that is made up mostly of advertising, sales pitches, or personal testimonials, or if it is promoting illegal activities.
Content that is discriminatory or oppressive.We will not include content that:
- is discriminatory, oppressive, or partisan
- has ideas that could hurt individuals or groups
- spreads hatred, or
- promotes a particular religious point of view.
Content that is defamatory, obscene, or threatening.We will not include content that is defamatory, abusive, vulgar, obscene, pornographic, profane, or threatening, or if it invades a person's privacy.
Content produced by people or organizations that have complaints against them.We do not include content from sources that have complaints against them with a regulatory body or organization, such as The Law Society of Upper Canada or Legal Aid Ontario.
Other reasons why content won't be includedWe may also remove or not include content that is associated with criminal activities, fraud, or misrepresentation
Reliability of content on CLEONet
We collect information from sources we believe to be reliable but we do not guarantee that the information is accurate, timely, or complete. For more information, see our section called Tips for assessing legal information.
If we find out that content is not legally accurate, we will decide whether to remove it from the site.
top of pageVerifying information
We must have complete contact information for the producer of any content and we post basic contact information for all producing organizations that have content on the site.
For resources we post on CLEONet, we include the year they were produced. For news items, we include the date we posted them to the site.
We have procedures for reviewing and archiving all content on the site. For resources, all producing organizations are sent an e-mail message every 2 years asking them to review their materials and pass on any changes or updates. We will remove or archive a resource if the producing organization cannot be reached.
top of pageAltering content produced by others
We collect content from many sources and may change it to follow our editorial style or project objectives. We may also convert materials into other formats to make them more accessible to users, for example, Portable Document Format (PDF) or HTML. But we don't change, edit, or re-format materials without telling the source organization.
We write descriptions for the resources, news, and events that we add to the site, and write headlines and headings for news and events.
top of pageQuestions or comments about this policy
If you have any questions or comments about this policy, please send a message to cleonet@cleonet.ca. top of page
