Consumer Law - Energy contracts
10 resources
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Year produced | Title A-Z
CLEONet Has Re-Launched at Your Legal Rights
Produced by
CLEO
Produced in 2011
Your Legal Rights is the new, improved, and expanded website of legal information for people in Ontario. The new site has free, practical, and easy-to-find legal information produced by hundreds of organizations across Ontario.
Available in English
Keep the Heat On!
Produced by
Grey-Bruce Community Legal Clinic
Produced in 2011
This brochure discusses landlords' obligations to heat a rental unit, measures tenant can take if they have problems with heating, and low-cost solutions to save on heating bills. Most of the information applies to all of Ontario, but the resources listed are specific to the Grey-Bruce area.
Available in English
Re-billers and the Energy Consumer Protection Act 2010
Produced by
Community Law School (Sarnia-Lambton) Inc.
Produced in 2011
This webinar discusses enhanced protections for consumers with regard to energy re-billers, their marketing practices, and re-billing contracts entered into after January 1, 2011.
Available in English
Consumer Protection
Produced by
Advocacy Centre for The Elderly (ACE)
Produced in 2010
Written for seniors, this section of the Advocacy Centre for the Elderly (ACE) web site explains what steps need to be followed to deal with a consumer problem. There are also Frequently Asked Questions, links to ACE publications on topics such as bank cards, energy contracts, the national do-not-call list, and title fraud, and links to information from other organizations.
Available in English
Energy Re-billing Information Package
Produced by
Grey-Bruce Community Legal Clinic
Produced in 2010
These materials tell people about energy re-billing and give community workers tools to help people who may want to terminate contracts they have signed with re-billers.
Available in English
Energy Re-sellers Self Help Kit
Produced by
Lake Country Community Legal Clinic
Produced in 2010
This self-help kit has information and suggestions about how to deal with energy re-sellers.
Available in English
Ontario Energy Board: For Consumers
Produced by
Ontario Energy Board
Produced in 2010
This Ontario Energy Board web site for consumers has information about energy contracts, gas and electricity bills, energy prices and rates, and the Low-Income Energy Assistance Program.
Available in English, French/français, Greek 
, Italian/Italiana, Polish 
, Portuguese 
, Punjabi 
, Spanish 
, Tagalog/Filipino 
, Tamil 
, Vietnamese 
, Arabic 
, Chinese 
Fall 2009 - Bafflegab: Community Advocacy and Legal Centre Newsletter
Produced by
Community Advocacy & Legal Centre
Produced in 2009
Topics include affordable housing strategy, energy contracts, smart submetering, workplace sexual harassment, workplace accidents, addictions and the Ontario Disability Support Program, and victims of violent crime.
Available in English
Hot Topics in Consumer Protection: Energy Re-billing
Produced by
Community Law School (Sarnia-Lambton) Inc.
Produced in 2009
This webinar discusses the protections for consumers that come under the Consumer Protection Act as it applies to energy marketers, or re-billers. It also describes how the Ontario Energy Board Act covers energy re-billing, providing additional protections for consumers.
Available in English
La Chronique juridique - Hiver 2009
Produced by
Clinique juridique populaire de Prescott et Russell Inc.
Produced in 2009
Topics include the Safer Communities and Neighbourhoods Act (Bill 106), energy contracts, the Ontario Disability Support Program review of medical files, and a legal rent increase in 2010.
Available in French/français
